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Hospitality Sales Excellence ( 3 Days) |
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Who should Attend |
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Login MAPS |
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Login LMS |
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Login RECRUIT |
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Senior Sales & Marketing personnel who are experienced in selling and have developed the skills required to carry out most stages of the
sales process with a high degree of professionalism. Ideally, participants should have attended at least 'basic selling training workshops'
and have worked as a sales manager for over 3 years. |
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| Workshop Format |
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The workshop is very practical in nature with highly instructive case studies, demonstrating advanced selling principles that focus
predominantly on clients' behavior patterns. Lots of group work will help participants gain a solid understanding of human behavior and
buying-decision-making. |
| Benefits of Attending |
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Gain a firm foundation in professional selling skills, including persuasive presentation techniques, customer orientation and
relationship marketing - as demanded by today's marketplace
Fully identify customer needs & wants by employing unobtrusive, yet highly effective questioning and listening techniques.
Handle objections and overcome them with the help of 'counter arguments'
Specifically know when to close and how to ask for a commitment.
Understand and act on the importance of 'after sale' service
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